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Privacy Policy

Last updated: January 4, 2026

Introduction

Order Bulk Delete Manager is committed to protecting your privacy. This policy explains how we handle your data when you use our Shopify app.

Information We Collect

Shop Information Basic shop identification for app functionality

  • Shop domain
  • Shop name
  • Shop owner email
  • Plan information

Order Information Limited order data for audit logging only

  • Order IDs for deletion tracking
  • Deletion timestamps
  • Action performer identification

Audit Trail Data Records of actions performed for compliance

  • Action type (delete/export)
  • Timestamp
  • User identifier
  • Number of affected orders

How We Use Your Information

We use collected information solely for app functionality

  • Authenticate your Shopify session
  • Process order deletion requests
  • Maintain audit logs for compliance
  • Provide customer support

Data Storage & Security

Data Location All data is stored on secure servers in the EU/US with GDPR-compliant data processing agreements

Security Measures

  • TLS/SSL encryption in transit
  • Encrypted database storage
  • Regular security audits
  • Access logging and monitoring

Data Sharing

Your data is never shared with third parties for marketing

  • We never sell your data
  • We don't share data with third parties
  • Data is only used for app functionality
  • Subprocessors are GDPR compliant

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR)

Right to Access Request a copy of all data we store about your shop

Right to Erasure Request deletion of all your data at any time

Right to Rectification Request correction of inaccurate data

Data Portability Receive your data in a machine-readable format

Shopify Mandatory Webhooks

We implement all Shopify-required GDPR webhooks

  • customers/data_request We respond with any customer data stored (typically none)
  • customers/redact Customer data is redacted from audit logs
  • shop/redact All shop data is permanently deleted within 48 hours

Data Retention

Active Installations Data retained while app is installed

After Uninstallation All data deleted within 48 hours

Audit Logs Retained for 90 days for compliance, then auto-deleted

Cookies & Tracking

We minimize cookie usage to essential functionality

  • Essential session cookies only
  • No advertising cookies
  • No third-party tracking
  • No analytics beyond error logging

We do not use any third-party analytics or tracking services

Children's Privacy

Our service is intended for business use only and is not directed at children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via the app or email. Continued use after changes constitutes acceptance.

Contact Information

For privacy-related inquiries, contact us at

Legal Basis for Processing

We process your data based on the following legal grounds

  • Contractual Necessity Processing needed to provide the app service
  • Legitimate Interest Audit logging for security and compliance
  • Legal Obligation GDPR compliance and data protection laws

Your Rights

Under GDPR and similar regulations, you have the right to

  • Access your stored data
  • Request data deletion
  • Export your data
  • Withdraw consent

This privacy policy is effective as of January 2025. Order Bulk Delete Manager is committed to protecting your privacy and complying with all applicable data protection regulations.